Terms of Service

Welcome to VAXO. These Terms of Service ("Terms") govern your use of the website getvaxo.com and any related services, products, and content offered by Sugucapital LLC ("VAXO," "we," "us," or "our"). By accessing our website or making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. About VAXO

VAXO is a brand owned and operated by Sugucapital LLC, a limited liability company organized under the laws of Florida, United States, with its principal place of business at 1150 NW 72ND AVE TOWER 1 STE 455 11, Miami, FL 33126.

2. Eligibility

To use our website and purchase our products, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding contract
• Reside in a country where we ship (currently the United States and select international destinations)
• Provide accurate, current, and complete information when placing orders
• Use our products only for personal, non-commercial purposes (unless you've signed a wholesale agreement)

3. Account Registration

You may create an account to make purchases easier. When you create an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or that we believe are being used fraudulently.

4. Products and Pricing

Product Information

We strive to display our products accurately, including descriptions, specifications, images, and prices. However, we do not guarantee that all product information is 100% accurate or error-free. Colors may appear slightly different in person due to monitor settings, lighting, and individual variations in manufacturing.

Pricing

All prices are listed in US Dollars (USD) and do not include applicable taxes or shipping fees, which are calculated at checkout. We reserve the right to change prices at any time without prior notice. The price you pay is the price displayed at the moment you complete your purchase.

Pricing Errors

In the rare event of a pricing error, we reserve the right to refuse or cancel orders placed for products listed at an incorrect price, even after order confirmation. If your payment has already been processed, we will issue a full refund.

Promotional Offers

Promotional discounts, codes, and limited-time offers are subject to specific terms displayed at the time of offer. We reserve the right to modify, suspend, or terminate any promotion at any time.

5. Orders and Acceptance

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability or stock limitations
• Errors in product or pricing information
• Suspected fraudulent activity
• Inability to verify payment or shipping information
• Geographic restrictions

Your order is not accepted until you receive an order confirmation email from us. If we cancel your order, we will issue a full refund.

6. Payment

We accept payment via major credit and debit cards (Visa, Mastercard, American Express, Discover), Shop Pay, Apple Pay, Google Pay, PayPal, and other methods displayed at checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method
• The information you provide is accurate
• You authorize us (and our payment processors) to charge the full amount to the payment method

All payment information is processed securely through PCI-DSS compliant payment processors. We do not store full credit card numbers on our servers.

7. Shipping and Delivery

Detailed information about shipping is provided in our Shipping Policy. Key points:

• We offer free standard shipping on all US orders
• Orders placed before 2:00 PM EST on business days typically ship the same day
• Standard delivery time is 3-5 business days within the United States
• Risk of loss transfers to you upon delivery to the carrier

8. Returns and Refunds

Our 60-day money-back guarantee is detailed in our Returns Policy. Key points:

• You may return your VAXO product within 60 days of delivery for a full refund
• No return shipping required — we cover all costs
• No restocking fees, no questions asked
• Refunds are issued to the original payment method within 5-10 business days of approval

9. Intended Use of VAXO Products

VAXO products are intended for personal use as a wellness and recovery device. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Important Safety Information

You should consult a qualified healthcare provider before using VAXO if you:

• Are pregnant or breastfeeding
• Have a pacemaker or other implanted electronic device
• Have a history of blood clots, deep vein thrombosis, or bleeding disorders
• Have recently undergone surgery or have unhealed wounds
• Have skin conditions (eczema, psoriasis, open sores) in the area of use
• Take blood-thinning medications
• Have any chronic medical condition

Do not use VAXO on broken skin, varicose veins, sunburn, or directly on the eyes, throat, or genitals. Always follow the included user manual.

10. No Medical Claims

While many of our customers report significant benefits from using VAXO, individual results vary. We make no medical claims about our products. Statements regarding therapeutic effects have not been evaluated by the FDA. VAXO is intended for general wellness and is not a substitute for professional medical advice, diagnosis, or treatment.

11. Intellectual Property

All content on getvaxo.com — including text, graphics, logos, images, product designs, photographs, videos, and software — is the property of Sugucapital LLC or its licensors and is protected by US and international copyright, trademark, and other intellectual property laws.

The VAXO name, logo, and product designs are trademarks of Sugucapital LLC. You may not use these marks without our prior written permission.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Copy, reproduce, modify, or distribute our content without permission
• Use our content for commercial purposes without authorization
• Reverse engineer, decompile, or attempt to extract source code from our website
• Use automated scripts, bots, or scrapers to access our website
• Use our content in a way that could damage our reputation or brand

12. User-Generated Content

If you submit reviews, photos, videos, comments, or other content to our website or social media:

• You retain ownership of your content
• You grant us a perpetual, worldwide, royalty-free, transferable license to use, display, reproduce, and distribute your content for marketing and operational purposes
• You warrant that you own the content and have the right to grant this license
• You agree that your content does not violate any third-party rights or contain unlawful, defamatory, or offensive material

13. Disclaimers and Limitation of Liability

Product Disclaimers

VAXO products are sold "as is." While we warrant that our products will be free from manufacturing defects (see our 2-year warranty in the Returns Policy), we make no other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, in no event shall Sugucapital LLC, its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products, including but not limited to lost profits, lost data, or personal injury, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of our products shall not exceed the amount you paid us for the product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Sugucapital LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising from your violation of these Terms, your misuse of our products, or your violation of any rights of another party.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our website shall be resolved as follows:

Informal Resolution

Before filing any formal legal claim, you agree to first contact us at contact@getvaxo.com and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration

If we cannot resolve a dispute informally, any controversy or claim shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in Miami, Florida, in accordance with its Commercial Arbitration Rules. The arbitrator's decision shall be final and binding.

Class Action Waiver

You agree that any arbitration or legal action will be conducted on an individual basis and not as a class action, collective action, or other representative proceeding.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by posting an updated version on our website with a new "Last updated" date. Continued use of our website after changes constitutes acceptance of the modified Terms.

18. Contact Information

If you have questions about these Terms, please contact us: